Last updated: February 22, 2024

You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR).

We will do our best to respond promptly and in any event within one month of the following:

  • Our receipt of your written request; or  
  • Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.  

The information you supply in this form will only be used for the purposes of identifying the personal data you are requesting that we erase and responding to your request. You are not obliged to complete this form to make a request, but doing so will make it easier for us to process your request quickly.

SECTION 1: Details of the person requesting information

We will ask for your full name, address, a contact telephone number and an email address.

SECTION 2: Are you the data subject?

We will ask for this information and to follow the instructions which follow it.

YES: I am the data subject. we may ask you to enclose proof of your identity (see below). (Please go to Section 4)

NO: If you are acting on behalf of the data subject. we may ask you to further enclosed the data subject’s written authority and proof of the data subject’s identity and your own identity (see below). (Please go to Section 3)

To ensure we are erasing data of the right person we may require you to provide us with proof of your identity and of your address. We may ask you to supply us with a photocopy or scanned image (do not send the originals) of one or both of the following:

  1. Proof of Identity
    Passport, photo driver’s license, national identity card, birth certificate.
  2. Proof of Address
    Utility bill, bank statement, credit card statement (no more than 3 months old); current driver’s license;

If we are not satisfied you are who you claim to be, we reserve the right to refuse to grant your request.


SECTION 3: Details of the data subject (if different from section 1)

We will ask for your full name, addresse, a contact telephone number and an email address pertinent to the data subject.


SECTION 4: Reason for erasure request

Given the sensitive nature of erasing personal data, GDPR Article 17(1) requires certain conditions to be met before a request may be considered. Please supply us with the reason you wish your data to be erased and please attach any justifying documents to this one.

It may be one of:

SECTION 5: What information do you wish to erase?

Please describe the information you wish to erase. Please provide any relevant details you think will help us to identify the information. Providing the URL for each link you wish to be removed would be helpful.

Also, please explain, if it is not abundantly clear, why the linked page is about you or the person you are representing on this form.

Please note that. In certain circumstances, where erasure would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of a legal defense or exercise of other legal claims, we may not be able to erase the information you requested in accordance with article 17(3) of the GDPR. In such cases you will be informed promptly and given full reasons for that decision.

While in most cases we will be happy to erase the personal data you request, we nevertheless reserve the right, in accordance with Article 12(5) of the GDPR, to charge a fee or refuse the request if it is considered to be “manifestly unfounded or excessive.” However we will make every effort to provide you with the erasure of your personal data if suitable.

SECTION 6: Declaration

Please note that any attempt to mislead may result in prosecution.

You will be asked to confirm that you have read and understood the terms of this subject access form and certify that the information given in this application to ProInsight is true. You understand that it is necessary for ProInsight to confirm your/the data subject’s identity and it may be necessary to obtain more detailed information in order to locate the correct personal data.

You will be asked to sign and date the request.

Documents which may be subject to accompany this application: