How to Improve Your Systems & Processes

By Justin Stoddart

Introduction

If you ask any entrepreneur, they’ll tell you they’re busy. The real question is: busy doing what? Some business owners seem to achieve massive success while others stay stuck in the same cycle. The difference? Systems and processes.

In a recent episode of Think Bigger Real Estate, business coach Gary Harper, founder of Sharper Business Solutions, shared a powerful framework for improving business systems that help entrepreneurs scale effectively and sustainably. His journey—from real estate investor to Fortune 500 executive to business coach—reveals the importance of structured operations in achieving both financial freedom and personal fulfillment.

The Real Cost of Poor Systems in Business

Many business owners, especially real estate investors and entrepreneurs, fall into a common trap:

  1. They work harder, not smarter – Instead of building efficient processes, they spend hours repeating the same tasks.
  2. They become the bottleneck – Every decision runs through them, limiting growth.
  3. They lack clarity on their business performance – Without data-driven decision-making, they struggle to scale.

At ProInsight, we emphasize the importance of operational efficiency for business success. Without the right business systems, entrepreneurs risk burnout and financial instability.

The Rise Business Framework: A System for Sustainable Growth

Gary Harper has helped thousands of businesses implement a simple yet powerful framework for scaling efficiently. His Rise Business Framework breaks down into four key components:

  1. Resources – Do you have the right time, money, and people?
  2. Inspiration – Does your vision align with your long-term goals?
  3. Systems – Are your processes documented and optimized?
  4. Engagement – Are you in a position to scale effectively?

By focusing on these four areas, entrepreneurs can build a business that runs without them, allowing them to achieve both profitability and freedom.

How to Get Your Time (and Money) Back

For most business owners, the first pain point is time management. They start by saying, I want my time back. But without strong systems and processes, they end up saying, I want my money back.

The key? Documenting and delegating.

1. Identify the Roles in Your Business

Make a list of all the jobs you do daily. Then, categorize them into:

  • Tasks only you can do (your genius zone)
  • Tasks someone else can do (delegate or automate)
  • Tasks that shouldn’t be done at all (eliminate inefficiencies)
2. Use Data to Guide Your Decisions

Instead of guessing, use key performance indicators (KPIs) to track your progress. Harper recommends focusing on:

  • Key Process Indicators (KPIs) – Metrics that measure daily execution
  • Key Performance Indicators – Weekly/monthly goals for success
  • Profit Indicators – Financial markers to ensure business profitability
3. Implement Systems for Consistency

Top entrepreneurs don’t reinvent the wheel every day. They follow structured processes to ensure consistent performance.

One example? McDonald’s. Their legendary “speedy system” revolutionized the fast-food industry by prioritizing efficiency and repeatability.

Why Systems Matter Now More Than Ever

The current economic landscape is challenging. With the lowest single-family home sales since 1995, real estate professionals and investors must operate smarter, not harder.

By building efficient business systems, you ensure that your company can:

Scale without you being the bottleneck
Survive economic downturns
Increase profitability while reducing workload

At ProInsight, we help businesses implement high-impact strategies to achieve sustainable growth. If you’re looking to improve your business systems, start by evaluating where your time is going and how you can streamline operations.

Final Thoughts: Build a Business That Works for You

If you’re tired of feeling overworked and underpaid, it’s time to shift your focus from hustle to systems.

By implementing structured processes, tracking the right metrics, and focusing on long-term scalability, you can create a business that runs without you—so you can focus on what truly matters.

Ready to take the next step?

Explore how better business systems can transform your company. Learn More about how ProInsight can help you scale smarter and faster.

At ProInsight, we’re here to empower you to reach new heights. Let’s think bigger together.